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Accessibility Statement

Effective Date: August 23, 2025
Contact Information: info@eventguardpro.com | 713-373-1295

EventGuard Pro is committed to ensuring equal access to our services for all individuals, including those with disabilities. We believe safety and inclusivity go hand in hand. This statement explains our ongoing efforts to provide an accessible experience both online and in person at events.

1. Commitment to Accessibility

We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, developed by the World Wide Web Consortium (W3C). These guidelines provide recommendations for making digital content accessible for people with visual, auditory, physical, speech, cognitive, learning, language, and neurological disabilities.

EventGuard Pro also aims to comply with applicable accessibility laws, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

We are dedicated to regularly testing and improving our website, booking tools, and communication methods to ensure accessibility for all clients.

2. Website Accessibility Features

Our website includes the following accessibility measures:

  • Readable Fonts & Contrast: High-contrast, resizable text for improved visibility.

  • Keyboard Navigation: Full functionality available without the use of a mouse.

  • Alternative Text: Images and graphics include alt-text for use with screen readers.

  • Clear Layout: Simple design with headings and logical structure.

  • Mobile-Friendly: Optimized for smartphones and tablets.

3. Booking & Communication Accessibility

We provide multiple accessible booking and communication options:

4. Accessibility at Events

EventGuard Pro lifeguards and staff are trained to accommodate clients and guests with disabilities, including:

  • Providing verbal cues and safety instructions for visually impaired guests.

  • Maintaining visual signals for hearing-impaired guests.

  • Assisting with accessible seating and ensuring clear pathways for individuals with mobility challenges.

  • Working with hosts to ensure accessible entry points, restrooms, and emergency exits.

  • Offering reasonable modifications when possible, provided safety is not compromised.

5. Ongoing Efforts

Accessibility is not a one-time project — it is an ongoing commitment. EventGuard Pro conducts regular reviews of:

  • Website functionality and compatibility with assistive technology.

  • Feedback from clients and guests regarding accessibility barriers.

  • Staff training on inclusive practices and ADA-compliant emergency procedures.

  • Updates to ensure compliance with changes in state of Texas regulations and federal law.

6. Feedback, Concerns, & Grievances

We welcome feedback on our accessibility efforts. If you encounter barriers while using our website, booking services, or attending an event with EventGuard Pro:

Email: info@eventguardpro.com
Text/Call: 713-373-1295

We aim to respond to all accessibility-related inquiries within 3 business days.

If you believe your accessibility rights under the ADA or applicable Texas law have been violated, you may also file a grievance with your local ADA coordinator or the U.S. Department of Justice.

7. Updates to This Statement

EventGuard Pro may update this Accessibility Statement to reflect changes in technology, best practices, or applicable laws. Updates will be posted on our website with the effective date clearly indicated.

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